Account controls
Delete your LedgerMate account
Important: Deleting the app from your phone does not delete your server account. Account deletion is permanent after verification.
Submit a deletion request
Use the email address registered to your LedgerMate account. We may contact you to verify ownership. Never send your password.
Request by email instead
Email mail@najad.dev from the address registered to your LedgerMate account. Use the subject “LedgerMate Account Deletion Request.” Do not include your password.
What may be deleted
- Login credentials and active authentication tokens
- Personal account access and eligible profile information
- Invitations and information that is not needed for shared-ledger integrity
What may be retained
- Shared transactions needed to preserve ledger balances and other members’ records
- Audit, fraud-prevention, security or legal records
- Temporary backups until normal backup rotation removes them
Where reasonably possible, retained records will be anonymized or displayed as belonging to a deleted user.